Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly when you create an account, claim a deal, or contact support. This includes:

• Account information: name, email address, phone number (optional), and password.
• Transaction data: deals claimed, vouchers redeemed, and payment history.
• Reviews: text and ratings you submit after a verified visit.
• Communications: messages you send to support or through the platform.
• Device and usage data: IP address, browser type, operating system, pages visited, and interaction patterns collected automatically.
• Location data: approximate location based on IP or precise location if you grant permission for nearby deal search.

2. How We Use It

We use your information to:

• Operate and improve the YEX platform.
• Process deal claims, voucher redemptions, and subscription billing.
• Display verified-visit reviews to other users.
• Send transactional notifications (voucher confirmations, expiration reminders).
• Personalize your experience (nearby deals, recommended categories).
• Detect fraud, abuse, and violations of our Terms of Service.
• Respond to support requests.

3. Sharing

We do not sell your personal information. We share data only in these circumstances:

• With Merchants: when you claim or redeem a voucher, the Merchant receives your name and voucher details to fulfill the deal.
• Service providers: payment processors, hosting providers, and analytics tools that operate under strict data-processing agreements.
• Legal requirements: when required by law, subpoena, or to protect the rights and safety of YEX, our users, or the public.

4. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. Essential cookies are required for the Service to function. You can manage non-essential cookie preferences through your browser settings.

5. Data Retention

We retain your account data for as long as your account is active. Transaction and review data may be retained after account deletion for legal, audit, and fraud-prevention purposes. You may request deletion of your account and associated personal data at any time by contacting [email protected].

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing.
• Export your data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Children's Privacy

YEX is not directed at children under 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will delete it promptly. If you believe a minor has provided us with personal information, please contact [email protected].

8. Changes

We may update this Privacy Policy periodically. Material changes will be communicated via email or an in-app notice. The "Last updated" date at the top indicates when the policy was last revised.

9. Contact

For privacy-related questions or requests, contact us at [email protected] or visit our Contact page.